Greater interaction with others and organisations

E-mail is a big advantage it helps people to communicate with others. So this helps business and organisations as they can communicate instantly and attach files if necessary. It also gives time for people to respond instead of having to respond straight away if they were in person and needed an answer before they left.  A disadvantage of E-mail is that lots of computer viruses are sent through E-mail and can cause a person's computer to break down and spread the virus to other people.

Video Conferencing allows you to see someone on a device such as a laptop, phone etc. and be able to talk to them.  Examples of this are: Skype, Face Time and Google hangout. It is fast and cheap as long as you have Wi-Fi. Video Conferencing is especially good for businesses as now they do not need to constantly keep flying over to different places to discuss things to with a company instead they can discuss it over a video chat. It is good for people who have relatives who live far away.
Disadvantages of video conferencing is that there is sometimes a time delay when speaking to another person which can lead to difficulties when trying to speak to someone. It can also be inconvenient when talking to multiple people as everyone starts talking at the same time which can lead to lags and loosing connection.